• About Us Banner
  • By-Laws

    To download Rome Health by-laws, click on this link.:
    RMH Bylaws  

    Corporate Compliance

    To ensure that we are always operating at the highest possible level and conducting business within high ethical standards, Rome Health and affiliates have a code of employee and volunteer conduct and corporate compliance guidelines that have been adopted by the Board of Trustees. Click on this link to download the complete document:
    Corporate Compliance program 

    Click here for the hospital's Standards of Conduct policy.

    Notice of Privacy Practices

    We understand that medical information about you and your health is personal. We are committed to protecting your medical information. We create a record of the care and services you receive at the hospital to provide you with quality care and to comply with certain legal requirements.

    To learn more about how medical information about you may be used and disclosed and how you can get access to this information, download the Notice of Privacy Practices by clicking here:
    Notice of Privacy Practices 

    Nondiscrimination Statement

     Rome Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, sex, age, disability, sexual orientation, religion, gender identity or ability to pay.

    Rome Health does not exclude people or treat them differently because of race, color, national origin, sex, age, disability, sexual orientation, religion, gender identity or ability to pay. Rome Health values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.

    Interpreter services are made available to any non-English speaking and/or hearing-impaired patient who presents for inpatient and/or outpatient services. Arrangements are made by the department/unit providing care.

    If you have questions about interpreter services, contact Rome Health's Director of Continuum of Care during business hours at 315-338-7131. After hours, please call 315-338-7000 and ask to speak to the Nursing Supervisor.

    If you believe that Rome Health has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:
    Rome Health
    Risk Management & Patient Experience
    1500 N. James St., Rome, NY 13440
    Phone: 315-338-7699
    Fax: 315-338-7695

    You can file a grievance in person, over the phone, by mail, fax or by completing this form. If you need help filing a grievance, Risk Management & Patient Experience is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    1-800-868-1019, 800-537-7697 (TDD)

    KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 315-338-7131.

    ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-315-338-7131(رقم

    লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-315-338-7131.

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 315-338-7131。

    ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 315-338-7131.

    French Creole
    ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 315-338-7131.

    ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 315-338-7131.

    ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 315-338-7131.

    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 315-338-7131 번으로 전화해 주십시오.

    UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 315-338-7131.

    ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 315-338-7131.

    ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 315-338-7131.

    PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 315-338-7131.

    خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
    کریں .315-338-7131

    אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט