• ROME –Safe, secure online billpay is now available for Rome Memorial Hospital patients through the hospital’s website, announced Amy DiStefano, director of the Business Office.

    “We worked with our vendors to identify a system that would be easy to use and work with our systems to ensure security and safety,” said DiStefano. “We began offering this option to our patients in late December and we’ve received nothing but positive comments.”

    To use the online billpay option, patients will need their patient account number or Visit ID which is located on their bill. Next, visit www.romehospital.org/OnlineBillpay/ and click on the link to the secure payment service.

    “Knowing that our customers’ billing information is in safe hands and ensuring that the program would work flawlessly were important factors in making our decision,” explained DiStefano. “We chose this particular online service because we have worked with them for years for offline processing of credit cards and they have a proven track record of safety and reliability.”

    Beyond the obvious convenience of paying their bills online, DiStefano points out several other advantages of this program. “People who use this service save the hassle and expense of mailing in their bill,” she said. “Paying online also means that the payment will be posted quickly and it is less likely for a statement to cross in the mail with a payment.”

    Rome Memorial Hospital’s Business Office and Information Technology departments are working with the online vendor to improve the online billpay experience and offer more options to our patients when making payments online while allowing for an easier and more user friendly experience.

    “We have been pleased with the response we have gotten from our customers during this initial phase of the program,” DiStefano said. “As we move forward we’ll continue to add functions including an option to set up recurring payments for those who wish to spread their payments out over a period of time.”

    While this program is set up for the convenience of Rome Memorial Hospital’s patients, DiStefano points out that traditional means of payment are still available through the billing office. If you have any questions on either the online billpay or exploring any of your payment options, please call 315-338-7075.

    “We worked with our vendors to identify a system that would be easy to use and work with our systems to ensure security and safety,” said DiStefano. “We began offering this option to our patients in late December and we’ve received nothing but positive comments.”

    To use the online billpay option, patients will need their patient account number or Visit ID which is located on their bill. Next, visit www.romehospital.org/OnlineBillpay/ and click on the link to the secure payment service.

    “Knowing that our customers’ billing information is in safe hands and ensuring that the program would work flawlessly were important factors in making our decision,” explained DiStefano. “We chose this particular online service because we have worked with them for years for offline processing of credit cards and they have a proven track record of safety and reliability.”

    Beyond the obvious convenience of paying their bills online, DiStefano points out several other advantages of this program. “People who use this service save the hassle and expense of mailing in their bill,” she said. “Paying online also means that the payment will be posted quickly and it is less likely for a statement to cross in the mail with a payment.”

    Rome Memorial Hospital’s Business Office and Information Technology departments are working with the online vendor to improve the online billpay experience and offer more options to our patients when making payments online while allowing for an easier and more user friendly experience.

    “We have been pleased with the response we have gotten from our customers during this initial phase of the program,” DiStefano said. “As we move forward we’ll continue to add functions including an option to set up recurring payments for those who wish to spread their payments out over a period of time.”

    While this program is set up for the convenience of Rome Memorial Hospital’s patients, DiStefano points out that traditional means of payment are still available through the billing office. If you have any questions on either the online billpay or exploring any of your payment options, please call 315-338-7075.
     

     Online Billpay 
    Edin Music, a business systems analyst II at Rome Memorial Hospital’s Information Technology Department and Amy DiStefano, director of the hospital’s Business Office, look over the online billpay page of the hospital’s website.
    The hospital is now offering patients the safe, secure option of paying bills online.