• Non-Discrimination Statement

    Discrimination is Against the Law

    Rome Memorial Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sexual orientation or gender identity.

    Rome Memorial Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, sexual orientation or gender identity. Rome Memorial Hospital values the diversity and inclusion of our patients, their visitors, employees, physicians, volunteers, students and others.

    Interpreter services are made available to any non-English speaking and/or hearing-impaired patient who presents for inpatient and/or outpatient services. Arrangements are made by the department/unit providing care.

    If you have questions about interpreter services, contact Rome Memorial Hospital's Director of Social Services during business hours at 315-338-7131. After hours, please call 315-338-7000 and ask to speak to the Nursing Supervisor.

    If you believe that Rome Memorial Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sexual orientation or gender identity, you can file a grievance with:
    Rome Memorial Hospital
    Risk Management & Patient Experience
    1500 N. James St., Rome, NY 13440
    Phone: 315-338-7699
    Fax: 315-338-7695 

    You can file a grievance in person, over the phone, by mail, fax or by completing this form. If you need help filing a grievance, Risk Management & Patient Experience is available to help you.

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    1-800-868-1019, 800-537-7697 (TDD)

    Albanian
    KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 315-338-7131.

    Arabic
    ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-315-338-7131(رقم

    Bengali
    লক্ষ্য করুনঃ যদি আপনি বাংলা, কথা বলতে পারেন, তাহলে নিঃখরচায় ভাষা সহায়তা পরিষেবা উপলব্ধ আছে। ফোন করুন ১-315-338-7131. 


    Chinese
    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 315-338-7131。

    French
    ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 315-338-7131.

    French Creole
    ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 315-338-7131.

    Greek
    ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 315-338-7131.

    Italian
    ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 315-338-7131.

    Korean
    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 315-338-7131 번으로 전화해 주십시오.

    Polish
    UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 315-338-7131.

    Russian
    ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 315-338-7131.

    Spanish
    ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 315-338-7131.

    Tagalog
    PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 315-338-7131.

    Urdu
    خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
    کریں .315-338-7131

    Yiddish
    אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט
    315-338-7131.